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FAQ
What is your return/exchange policy?
At Swinkle, we deeply value the trust our customers place in us for their jewelry needs. While we strive to provide the highest quality products and exceptional customer service, please note that we do not accept returns. We encourage you to carefully consider your purchase and reach out to our knowledgeable team for any assistance or clarifications before making your decision. We are committed to ensuring your utmost satisfaction with your Swinkle jewelry, and we thank you for your understanding and support.
What are the available payment methods?
At Swinkle, we understand that customer satisfaction is paramount, which is why we have made it our priority to provide our customers with a seamless shopping experience. As a part of our commitment to customer convenience and security, we offer only Cash on Delivery (COD) as a payment method. This ensures that our customers can make their payments only when they receive their orders at their doorstep.
What makes the silver in Swinkle's jewelry special?
Swinkle's jewelry is crafted using premium-quality silver, chosen for its exceptional luster and lasting elegance, perfectly aligned with our standards of luxury and craftsmanship.
Can I get my jewelry customized?
At Swinkle, we understand that everyone has unique preferences and desires when it comes to jewelry. We value individuality and offer customization options to create a piece that truly reflects your personal style. We encourage you to reach out to us regarding customization requests, and we assure you that we will do our best to cater to your specific needs. Feel free to contact us, and we'll be delighted to assist you in creating your perfect piece of jewelry.